Our Mission

MISSION-PIXHCSC-Linen Services is a comprehensive, innovative provider of textile programs and services to the healthcare community. We partner with healthcare providers to enhance the patient experience.

Our Core Values:

  • Integrity – acting honestly and ethically
  • Trust – counting on each other
  • Passion – demonstrating enthusiasm for our mission
  • Customer-centric – driven to provide the best quality and service

What Sets Us Apart?

  • Responsiveness

    HCSC is driven to consistently deliver the right product, in the right quantity, at the right time – even in times of emergency or disaster. We are dedicated to responding quickly and appropriately. Our pro-active service team works to address potential issues before they appear and to respond to ever-changing customer needs. The training and experience of our staff, reliability of our service, and location of our regional processing facilities ensures our customers’ linen needs are met or exceeded, enabling them to focus on patient care.

More on Responsiveness from the Atlantic Health System

  • Value

    HCSC has a proven history of providing top-quality products and services at cost-effective pricing levels, tailored to meet your needs. We use a clean piece billing system with no hidden charges. As an HCSC partner, you will be provided exemplary support from our experienced Account Representatives, and receive tools to monitor costs through a variety of utilization reports and user surveys to help identify potential opportunities to reduce linen usage and eliminate waste.

More on Value from the Lehigh Valley Health Network

  • Ownership

    HCSC is dedicated to treating every sales dollar spent as an investment in the future. Our partners have the opportunity to provide direct input on the products and services we offer through participation on various committees (i.e.Linen Coordinators & Standardization, O.R. Linen Standardization, and Infection Control Committees).

    If your facility qualifies, you can also apply for membership in the Hospital Central Services Cooperative, Inc., which is organized as a federal Subchapter T Cooperative. Cooperative members receive benefits including patronage dividends and voting privileges for Board of Directors elections and other items that require membership approval.

More on Ownership from the Geisinger Health System

  • Innovation

    HCSC is committed to providing better solutions for today’s needs and tomorrow’s challenges. We are unmatched in the industry in customer education, in-servicing and cost-management initiatives. By collaborating with our customers and our suppliers we focus on products, services, and technologies that identify needs, increase efficiencies, and produce results.

More on Management/Service Expertise & Linen Cost Management

More on our Commitment to Quality, Service and Communication