HCSC-Linen Services assigns an Account Representative to routinely service your facility. Representatives are trained in asset and utilization management, linen inventory control and security, infection control, linen room design and distribution systems. In servicing only his/her hospitals, the representative gains a better understanding of the specific needs of each facility, and will provide the following value-added services:
Linen Utilization Report (LUR)
A monthly facility summary Linen Usage Report (LUR), detailing current month, year-to-date and prior year-to-date usage, cost-per-patient-day and adjusted cost-per-patient-day, is provided. The LUR also includes month and year-to-date newborn census and clean/soil poundage. Additionally, a Departmental Usage Report (DUR), detailing the same data categories, can be provided for each linen user area within the facility through our interactive customer portal.
With a database of over 130 acute-care and long-term-care facilities, representing more than 27,000 beds, HCSC can provide you with potential savings analyses by comparing your facility’s linen usage against best practices.
On-Site Linen Utilization Survey
A team of trained HCSC representatives can survey your facility, analyzing the strengths and weaknesses of the entire linen supply program and providing recommendations for cost containment and program enhancement.
Hospital Linen Utilization Committee
HCSC will assist in the formation, and actively participate in a linen committee to recommend and monitor good linen practices.
Linen Awareness Day Program
A presentation tailored to your facility is intended to create awareness and facilitate discussion of proper linen utilization management, linen security, and cost-containment measures for all hospital employees.
Student Nursing In-Service
In-services can be provided for student nurses, to help increase their awareness in the proper usage and handling of patient linen and employee wearing apparel.
Walk-Through User Surveys
On each service visit, your representative can perform a walk-through survey of several user areas, assess how the linens are used, and make observations and cost-containment recommendations. The survey accompanies the regular service call report to the facility.